Notary Express

Terms and Conditions

1. Services Provided

Notary Lux provides mobile notary services including:

Acknowledgements
Jurats
Oaths and affirmations
Loan signings
Other legally authorized notarial acts

All services are performed in compliance with applicable state notary laws.

2. Client Responsibilities

Clients agree to:

Provide a valid, government-issued photo ID at the time of notarization.
Ensure documents are complete (we do not notarize blank or incomplete documents).
Be present and prepared at the scheduled appointment time and location.

We reserve the right to refuse services if legal or ethical standards are not met.

3. Fees

Our notary fees are based on state-regulated pricing plus additional charges for:

Travel
Wait time (after 15 minutes)
After-hours or holiday services
Loan signings or courier services

Fees will be disclosed prior to service confirmation.

4. Late, No-Show, and Cancellation Policy

Appointments canceled at least 2 hours in advance will not be charged.
Cancellations made within 2 hours may incur a late cancellation fee.
If a client is more than 15 minutes late or not present, a no-show fee may apply.

5. No Legal Advice

Notary Lux does not provide legal advice. Clients are encouraged to consult an attorney regarding any legal questions about their documents.

6. Liability Limitation

Notary Lux is not liable for:

The content or legal effect of documents notarized.
Losses arising from incorrect or incomplete information provided by the client.

Our liability is strictly limited to the fee paid for our notarial service.

7. Governing Law

These Terms shall be governed by and construed under the laws of the state in which the notarial act is performed.

8. Changes to Terms

We may update these Terms at any time. Continued use of our services implies your acceptance of any changes.

9. Contact Us

For questions or concerns:

Notary Lux
Email: info@notarylux.com
Phone: 551-404-0359
Website: notarylux.com

Return and Refund Policy

1. Non-Refundable Services

Because notary services are official acts, all completed notarial acts are non-refundable. Once a document has been notarized, we cannot reverse or refund the transaction.

2. Cancellations

Full refund if canceled at least 2 hours before the scheduled appointment.
Partial refund (minus a cancellation fee) if canceled within 2 hours of the appointment.
No refund if the client is a no-show or fails to provide valid identification or required documents.

3. Service Denial

If we cannot complete the notary service due to:

Improper or incomplete documents
Unverified identity
Legal restrictions (e.g., duress or coercion concerns)

…a travel fee or partial service fee may still apply, and no full refund will be issued.

4. Rescheduling Policy

Appointments may be rescheduled once at no charge with a minimum of 2 hours' notice. Additional reschedules may incur a fee.

5. Overpayment or Billing Errors

In the event of a billing error or overcharge, please contact us within 7 days of the service date. Verified overpayments will be refunded promptly.

6. Contact Us for Refund Requests

To request a refund or resolve a dispute, please contact us at:

Notary Lux
Email: info@notarylux.com
Phone: 551-404-0359
Subject: "Refund Request – [Your Full Name & Appointment Date]"